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Morning Briefing for pub, restaurant and food wervice operators

Thu 21st Aug 2025 - Update: McDonald’s UK CEO to step down, Joseph Holt results
Alistair Macrow to step down as CEO of McDonald’s UK: Alistair Macrow, who has been with McDonald’s for 18 years, will step down as chief executive of its UK and Ireland business next month, after four years in the role. The Times reports that Macrow will leave at the end of September after a period of transition with his successor Lauren Schultz, who joins from the US side of the McDonald’s business, where she has been in charge of 1,200 restaurants and 180 franchisees. Schultz has been with the fast-food brand for the past 11 years, including most recently spending two years as a field president. McDonald’s currently operates 1,450 restaurants in Britain and Ireland and employs more than 135,000 people. Macrow was promoted from global chief marketing officer to chief executive of McDonald’s UK and Ireland business in August 2021. He previously held executive leadership roles in the UK and international markets, including chief marketing officer and corporate vice-president, international operated markets, where he directed marketing strategy for McDonald’s international division. In his corporate and market roles, the business said that Macrow worked closely with owner operators and suppliers to achieve shared success, collaborating effectively at all levels. Earlier this month, McDonald’s global chief executive Chris Kempczinski said the company was introducing initiatives to improve its UK performance but recognised it will take time. Kempczinski was speaking to investors after McDonald’s reported global like-for-like sales increased 3.8% in the second quarter of its financial year, with the UK seeing growth. Like-for-like sales in the quarter for the “international operated” segment, which includes the UK, increased 4.0%, as all its markets reflected positive comparable sales. Kempczinski said: “In early April, we introduced the Big Arch. It was our top selling large burger in France following its launch, and that trend continued after the media campaign ended. We followed the Big Arch’s rollout in France by launching it in the UK in mid-June. Early results are meeting our expectations, fuelled by a positive response to the marketing campaign and social media buzz, and we’re looking to build on Big Arch’s success as we continue efforts to improve the UK’s overall performance. While we recognise that restoring sustained positive performance in the UK will take time, as we’ve demonstrated most recently in France and Australia, we have a solid track record of identifying areas of improvement and executing turnaround plans that deliver results. In addition to launching Big Arch in France and the UK, we’re working to unlock growth in beef by continuing to implement Best Burger across the globe. Today, it’s currently in more than 80 markets, and we expect it will be in nearly all markets by 2026. Chicken also remains a significant opportunity.” Earlier this year, Macrow said 29 people had been dismissed by the business over sexual harassment allegations over the past 12 months. He also told MPs that the alleged cases published by the BBC were “abhorrent, unacceptable, and there is no place for them in McDonald’s”. It came after workers at the fast-food chain told the BBC they are still facing sexual abuse and harassment, a year after Macrow promised to clean up behaviour at the restaurants.

Premium Club subscribers to receive next Who’s Who of UK Hospitality tomorrow featuring 1,035 companies: The next Who’s Who of UK Hospitality will be sent to Premium Club subscribers tomorrow (Friday, 22 August), at midday. The database features 87 new companies and 108 updated entries, and this month’s edition includes more than 272,000 words of content. The companies, listed in alphabetical order, will have their most recent developments reported as well as broader information around Ebitda, plans and trading style available. The database merges Companies House information, interviews and other public information to provide an easy to reference and exhaustive guide to the sector. Premium Club subscribers also receive access to five other databases: the Turnover & Profits Blue Book, the Multi-Site Database, the New Openings Database, the UK Food and Beverage Franchisor Database, and the UK Food and Beverage Franchisee Database. All Premium Club subscribers will be offered a 20% discount on tickets to Propel paid-for events and discounts on specialist sector reports. Operators that are Premium Club subscribers are also able to send up to four members of staff to each of our four Multi-Club Conferences for free. Premium Club subscribers receive their daily Propel Info newsletter 11 hours earlier than standard subscribers, at 7pm the evening before. They also receive videos of presentations at eight Propel conference events two weeks after they are held. This represents around 100 videos of industry insight over the course of the year. Premium Club subscribers will be sent a dedicated monthly newsletter that will highlight key updates in the sector and direct subscribers to all the vital content their membership offers. Premium Club subscribers also receive exclusive opinion columns every Friday at 5pm, which include the thoughts of Propel group editor Mark Wingett and a host of industry leaders from across the sector. A Premium Club subscription costs an annual sum of £495 plus VAT for operators and £595 plus VAT for suppliers. Companies can now have an unlimited number of people receive access to Premium Club for a year for £995 plus VAT – whether they are an operator or supplier. Email kai.kirkman@propelinfo.com today to sign up.

Joseph Holt – strong start to 2025, turnover passed £75m last year: North west brewer and retailer Joseph Holt reported a strong start to 2025, despite trading conditions continuing to be challenging, after reporting a 3% increase in turnover for last year to £75,947,000. The business, which owns circa 130 pubs across the north west, reported operating profit of almost £4.6m in the year to 31 December 2024, compared to £4.3m in 2023. Profit before tax of £4.9m represented an increase from £4.3m in 2023. The company said: “With the US imposition of tariffs, an expected rise in inflation, increases in labour and energy costs and delayed interest rate cuts, the industry faces an uncertain trading environment with weak business sentiment. Despite this, we have started strongly this year, and we hope, together with our loyal customers, to make 2025 another great year for Joseph Holt.” The business said that major development during 2024 was at Thornberries in Middleton, which it bought in late 2022. It said: “This pub was reopened to much local acclaim, as the Roebuck, the name by which it was originally known, in the summer of 2024 and is operating very successfully.” In total, the company spent over £5m during 2024 on major refurbishments, which included the Bricklayers (Salford), the Duke of Wellington (Higher Blackley), the Lamb (Eccles), the Roebuck (Urmston), the Sidings (Levenshulme) and the Welcome (Whitefield). It also completed a number of minor projects at other pubs. It said: “Our free trade operation continues to grow revenue and own draught volumes in the key sectors of independents and national sales. There has been a strong overall performance, achieved through the hard work of the team in both retaining existing customers and acquiring new accounts. Following a dividend for 2023 of 75p per share, the board now recommends, for approval at the AGM, a final 2024 dividend of 78p per share, for payment in August.” Chairman Richard Kershaw said: “I commented back in 2021 on the position of the company’s defined benefit pension scheme. Following a strong performance by the scheme’s investments, the Trustees locked in gains by repositioning the scheme’s investment portfolio. The Trustees then proceeded to secure a permanent buy-out of the scheme’s liabilities, which was completed in August last year. As part of this exercise, we were able to enhance all pensions by 5%, with the remaining surplus of £2.4m left in the scheme, after tax, being included in the 2024 balance sheet. I am happy to report this was received by the company in April this year. This amount was approximately equivalent to the additional contributions to the scheme which had been made by the company over the years.”

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